Cancellation Policy

Northern California, Idaho, and Oregon Rafting

We know emergencies happen and we don’t want to be like an airline. However, the number of trips per season and the number of guests per trip are strictly regulated by federal agencies to protect the wild places we are lucky enough to work in. And, the quality of our trips is very important to us. When we reserve a trip for you we start turning others away and immediately begin making preparations – including working and making deposits with the many wonderful venders that help us out.

So, we have the following cancellation policy:

  • Cancellations received prior to the final payment date are subject to a cancellation fee equal to 50% of the deposit amount.
  • No refunds will be made after the final payment date.


Because of the protections on our wild areas and the preparation needed for our trips We highly recommend trip cancellation insurance.

Travel Protections is inexpensive and can cover all trip costs including trip payments and airfare if you were to need to change plans or cancel.
We have found Travelex to be high quality and competitively priced:
–    Travelex Trip Insurance >>

Note: Many plans need to be purchased within a certain time from booking your trip or before final payment is made.

 

Non-Performance (if we cancel a trip):

We rarely cancel or change a trip. However, we reserve the right to cancel or make changes to a trip if necessary due to weather conditions, changes in water levels, insufficient reservations, or other circumstances beyond our control. In such an event, you will receive a 100% refund. We are responsible only for amounts actually paid to Momentum River Expeditions for services we provide, and not for any other costs incurred by the trip member.