We know emergencies happen and we don’t want to be like an airline. However, the quality of our trips is very important to us. When we reserve a trip for you we immediately begin making preparations – including working with the many wonderful venders that help us out. And, because the number of people that can go on many of our trips is extremely regulated to protect the wilderness areas, we are holding space on that trip for you and turning others away.. Therefore, we have the following cancellation policy:
- Cancellations received prior to the final payment date are subject to a cancellation fee equal to 50% of the deposit amount.
- No refunds will be made after the final payment date unless we are able to refill the space.
We highly recommend trip cancellation insurance. Travel Protections is inexpensive and can cover all trip costs including trip payments and airfare if you were to need to change plans or cancel.
We have found Travelex to be high quality and competitively priced:
– Travelex Trip Insurance >>
Note: Many plans need to be purchased within a certain time from booking your trip or before final payment is made.
Non-Performance (if we cancel a trip):
We rarely cancel or change a trip. However, we reserve the right to cancel or make changes to a trip if necessary due to weather conditions, changes in water levels, insufficient reservations, or other circumstances beyond our control. In such an event, you will receive a 100% refund. We are responsible only for amounts actually paid to Momentum River Expeditions for services we provide, and not for any other costs incurred by the trip member.